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“You Can Smell Them From a Mile Away” Student Housing Linked to Rise in Homes Needing Major Repairs

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The map shows the percentage of homes in need of major repairs with higher as darkest and lowest as lightest. A link to the map online can be found here: http://arcg.is/1lGWKsg
The map shows the percentage of homes in need of major repairs with higher as darkest and lowest as lightest. A link to the map online can be found here: http://arcg.is/1lGWKsg

“You walk around the neighbourhood and the building definitely sticks out, but realistically that was my only option,” said Clare Bonnyman, a fourth year Carleton University student living in the Glebe.

Bonnyman’s apartment has needed many major repairs since she moved into her basement bachelor apartment in April.

First there was a leak in her ceiling this summer.

“I went away for a couple days, came back and my whole kitchen table was soaked,” said Bonnyman. “They don’t know where it came from.”

Next, she has had to deal with the ongoing issue of faucets that do not turn on. The pipes often become filled with dirt rendering her only two sinks useless.

“I was at home yesterday and my bathroom sink, even when you would turn the faucet all the way on, would just do little drops,” said Bonnyman.

It’s not uncommon that student housing should need major repairs, especially in the Capital Ward where the homes are often older. At least one in 10 homes in the ward need major repairs according, to the latest census data.

The only other ward in Ottawa that comes close to having that percentage of homes in need of major repairs is Somerset Ward — the other ward in Ottawa with a high concentration of student homes. This is due to the two wards’ proximity to Carleton University and the University of Ottawa.

This graph shows that only ward 14 and 17 - Somerset and Capital Wards respectively - have a percentage above 10 for homes that need major repairs.
This graph shows that only ward 14 and 17 – Somerset and Capital Wards respectively – have a percentage above 10 for homes that need major repairs.

“Those landlords who target student tenants tend to be the least likely to maintain their homes in a rigorous way,” said David Chernushenko, city councillor for Capital Ward. “The assumption being, they’ll make do, they’re glad to have whatever they can find.”

Homes that need major repairs, according to the latest census, are dwellings that have issues that would compromise the structure or major systems such as heating, plumbing and electrical.

Page 5 of Housing-Major-Repairs-Census-Definition

Page 5 of Housing-Major-Repairs-Census-Definition

Contributed to DocumentCloud by Alexandra Whyte of David McKie’s Research Methods • View page as text

“Why is it that you can walk down the street and go ‘oh there’s a student house’?” said Chernushenko. “Often it’s just the state or physical condition of the building.”

“Typically there’s more people in a student house than a family house and they have a busier social life and the house takes more of a beating,” said Pawel Pytlak, the property manager of Stone Manor PM, a company that owns several student homes.

Sometimes landlords put off repairs and put as many people in a home as possible to get the most money, said Pytlak.

“But it’s a two-way street. There are a lot of student groups out there that take liberties with the house and they really trash the house, so it’s a cat-and-mouse game.”

Chernushenko said that while there may be shifting blame on the issue, the amount of homes in need of major repairs is concerning.

“You want the houses to be kept up because of the look of the neighbourhood, and the value of other people’s real estate depends on the neighbourhood,” said Chernushenko.

It isn’t an issue that can be fixed solely by city council though, he said.

“We need to say what can be done as a city in collaboration with provincial and federal government to look at tax break incentives for home maintenance,” said Chernushenko.

The look of the homes that need major repairs, particularly the ones that attract a lot of students, changes the look of the neighbourhood, said Bonnyman.

“If you look at the Glebe, there’s tons of embassies around and some really nice houses, but there’s also these random pop-ups of student houses and you can smell them from a mile away,” said Bonnyman. “As students we have a right to a working house as well.”

Keeping up to code difficult for Ottawa restaurants

credit: zomato.ca
credit: zomato.com

“When the inspector came in, [they saw that] we do our own jalapeños we pickle them, and they go in to a big Rubbermaid container and the Rubbermaid container was sitting on the floor rather than up a milk crate,” says Dominic Donato owner of Burrito Shack on 775 Bank Street in Ottawa. Donato’s restaurant is one of the 253 places written up for the FWA restaurant inspection code by Ottawa Public Health between January and May of this year.

The FWA code means that the floors, walls, and ceilings of a restaurant have to be clean and in good repair, as noted by the Health Protection and Promotion Act.

Page 2 of Health Protection and Promotion Act Part 3 Maintenance

Page 2 of Health Protection and Promotion Act Part 3 Maintenance

Contributed to DocumentCloud by Alexandra Whyte of David McKie’s Research Methods • View page as text

Restaurants in Ottawa are cited most often for the FWA code, almost 600 times more than the next closest code since 2009. There are also over 1800 more instances of this code than the third highest, according to Ottawa Public Health.

Codes 2009-2015

Donato said his employees are to blame for the code infraction in May.

“Most employees think that because it’s in a food-safe Rubbermaid container that it’s fine because the base of it is hard shelled to sit on the floor. So they don’t realize that in the eyes of the inspector that that’s considered an infraction,” said Donato.

The reason that the code shows up so often isn’t necessarily the restaurants’ fault, says Blayr Kelly, a supervisor in Ottawa Public Health’s Environmental Health Protection Branch. It may be the fault of the code.

“Floors, walls, and ceilings covers a lot. If you think about it, it’s the entire premise from the time we walk in to reaching the far back corner of the building,” said Kelly.

The code is quite broad, which makes it more likely that a restaurant will be cited for it.

“It’s not just a one single pinpoint issue. So it’s not surprising to us that that would be the most common code,” said Kelly. “It is a deficiency or an infraction or an observation that can almost be expected to be on a report.”

credit: zomato.com
credit: zomato.com

Vincent Gobuyan, owner of Green Papaya on 256 Preston Street, was also cited for the FWA code in May.

“It was a leak in the plumbing in the basement below the kitchen and it was just overlooked,” says Gobuyan.

He said he is not surprised at how much more common the FWA code is, compared to other codes, because it is about the building rather than the food itself.

“A restaurant is always susceptible to things like that because it’s overworked as a building, certainly there’s wear and tear on certain things,” said Gobuyan.

Despite this code being so common for restaurants when they are cited, it is not likely to close down restaurants or pose a serious risk to anyone, said Kelly.

“It’s not something that’s necessarily going to make anyone sick, but it’s something that’s going to require attention for the overall general sanitation for the premises,” said Kelly.

The walls and ceilings don’t pose as much of a problem as floors do in order for restaurants to pass the code, said Donato.

“It’s the floor thing that everybody has a hard time with,” said Donato. “Because most people don’t realize in the eyes of an inspector if you have an open case of pop, and one pop is sitting on the floor, that’s still an infraction.

These restaurants are inspected by a variety of health inspectors who are all looking for different things, which makes consistency difficult.

“There are 22 health inspectors that have written it down for their own reason or observation,” said Kelly.

Donato said that in his three decades in the restaurant business, he’s had 50 different inspectors. “Some of them are just more strict than others,” said Donato.

Increase in Identity Fraud in Waterloo Region due to Major Arrests

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Waterloo Regional Police Service has stepped up its battle against identity fraud leading to an increase in arrests from 2012 to 2014.

Rates of identity fraud have been on the rise since 2012 in Waterloo Region. There were 73 reported incidents per 100,000 people in the city in 2014, up from 52 in 2012. That’s compared to a rate of just 26 per 100,000 in 2014 provincially, according to Statistics Canada.

This was in part due to major arrests in an identity fraud investigation, says Margaret Gloade, a research analyst planner with the WRPS.

“There have been some pretty major investigations going on which have caused those numbers to increase,” said Gloade.

Residents of the area are feeling the fear in their regular lives says Melissa Nagel, a Cambridge local.

“It happens everywhere in this area,” said Nagel. “It actually is pretty bad, I won’t even use my debit card in this area because I’m scared of identity fraud.”

Nagel has been a victim of identity fraud twice before.

“The first time I was out shopping at the Gap and my card got declined and I went ‘pardon me,’ and I called the bank. But the second time, they called me,” said Nagel.

However, there were no answers for her after she had her credit cards cancelled.

“I really had no idea where they could have gotten my information, which is the scary part.”

Although the numbers for 2015 have not been released yet the region is seeing a lot of similarities from 2014, says Detective Constable John Costa, who is with the investigation services fraud unit for WRPS.

“We had a couple of major investigations both last year and this year into fraud cases that uncovered an extremely significant number of victims who had their identities compromised,” said Costa.

Costa also noted the increase in the rate of identity fraud is due to an increase in online activity.

“The other thing we’ve noticed with respect to organized crime is that various organized crime groups are turning more towards the Internet to commit an array of frauds,” said Costa.

Alison Haddaway, also a Cambridge resident, had her and her husband’s identities stolen to buy cellphones on two different occasions. She expressed anger that people could do this and create problems for her in the future without getting caught.

“You never think it’s going to happen to you and you kind of get mad that how can a person just walk in and take your identity,” said Haddaway.

Statistics Canada data is based on reported incidents, and therefore unreported incidents are exempt from analysis. The reason the rates are so much higher in Waterloo Region as opposed to the rest of the province might be because of good police work, notes Gloade.

“It also may mean that our community has confidence in our service and we as a service have decided to put priorities for this area, which drives up the number as well,” said Gloade.

Haddaway said rather than confidence it should be creating more consciousness for residents.

“I think it should heighten our awareness, we’ve got to know what’s going on in our own city,” said Haddaway.

Identity Fraud