All posts by Kathleen Napier

Only 66 per cent of people managing First Nation drinking water systems are certified

Share

More than one third of people managing First Nation drinking water systems aren’t certified by their province.

Circuit Rider Training Program President, Winslow Davis says those managing the water treatment plants on reserve are First Nation members.

He says they are responsible for operating and maintaining the plant, and “ensuring there is safe drinking water being produced.”

According to records released through a Access to Information request, First Nation communities across Canada have “difficulties” certifying and retaining operators.

The briefing note, prepared for the Minister of Indigenous and Northern Affairs Canada, Carolyn Bennett, states, “in 2014-2015, 66 per cent of First Nation systems had operators certified to the level of their drinking water and 56 per cent for wastewater system.”  

Qualifications

Davis says uncertified doesn’t mean “unqualified.”

“That’s where the Circuit Rider Training Program comes into effect,”  he says.

The Circuit Rider Training Program is a federally funded government program. It gives uncertified people, managing water plants in First Nation communities one-on-one training to help them do their job.

“In most cases they [the trainers] are almost like a mentor,” Davis says.

Certification is needed to have a “standard of acceptance or responsibility” for the water treatment facilities.

“The process is necessary to the profession to help make sure the plant is running properly and the water is safe to drink,” he says.

The certification standards for drinking and wastewater plant managers are set by individual provinces, and require a high school education, or equivalent.

“High rate of turnover of employees”

Davis says every region is different, but there is a “high rate of turnover.”

“Funding is always an issue,” he says. “To pay an operator to stay in the community once they obtain their certification is a challenge because the band doesn’t have enough money to retain them and they can go find work elsewhere.”

The Access to Information records show Indigenous and Northern Affairs Canada knows about the challenges of recruiting and retaining water plant managers.

According to the records, there are three barriers to “certifying and retaining operators on reserve:”

  • Community-to-community model: funding full-time staff at a “competitive salary” can be a challenge
  • Education: “Insufficient levels” of grade 12 education prevents certification
  • Water and wastewater policy: past government policy has “favoured” complex systems which require higher certification levels

“It’s not a glamourous job”

Davis says “recruitment is one thing.” Davis says.

“It’s not deemed as a glamourous job,” he says. “It’s not something that somebody would want to grow up being a water plant operator.”

The challenges aren’t over once people are recruited and trained.

“They see the opportunity off reserve to go make more money,” says Davis. “Because they’re paying more, industry is able to attract with higher salaries, and bonuses.”

Numbers improving

The Access to Information records show that the number of certified people running water treatment plants are up from 2011. At that time, 51 per cent of drinking water systems and 42 per cent of wastewater systems were managed by people certified at the necessary level.

Changes in drinking water and wastewater certification from 2011-2015

Source: Certification of Water and Wastewater Systems Operators, Indigenous and Northern Affairs Canada

Source: Certification of Water and Wastewater Systems Operators, Indigenous and Northern Affairs Canada

Since 2011, an annual performance inspection has been done of water treatment plants on reserves across Canada.

The 2015 inspection says that 84 per cent of drinking water managers and 78 per cent of wastewater managers were in a training program to achieve, maintain, or upgrade skill levels. 

Davis says the Circuit Rider Training Program is one of the best ways to ensure community has safe drinking water, and water treatment plant employees are being trained.

But says more can be done by local governments “to recognize their [water treatment managers] contribution to the safety of their community” by providing safe drinking water.

Glace Bay Doctor can now re-apply for medical licence after losing it

Share

A Nova Scotia doctor can now apply to reinstate his medical licence after it was revoked in February.

Dr. Mohsen Yavari has a family medicine practice in Glace Bay, NS. He lost his licence earlier this year after the College of Physicians and Surgeons of Nova Scotia found that he had under-reported his qualifications to the college.

Dr. Yavari came to Canada in 2013 through the Clinician Assessment for Practice Program, to work as a family doctor in rural Nova Scotia.

On his program application, Dr. Yavari left out his six years as an Emergency Medicine Specialist in Dubai. He told the committee he had not shared the information on purpose.

Dr. Yavari told the committee he had withheld his experience intentionally.

Clinician Assessment for Practice Program

The Clinician Assessment for Practice Program was a provincial program used to recruit International Medical Graduates as general practitioners and family doctors to Nova Scotia.

Recruiting International Medical Graduates is common in Canada. The Canadian Medical Association says the “top five suppliers of physicians new to Canada” in 2012 were; South Africa (58), India (53), Libya (37), USA (36), and Pakistan (33).

In 2012, the top five countries Canada recruited doctors from were; South Africa, India, Libya, USA, and Pakistan. Nigeria and Iraq weren't in the top five, but recruitment numbers for those countries were increasing in 2012.

Doctors in Nova Scotia

According to the Canadian Medical Association, Nova Scotia has the highest rate of doctors based on 100,000 population.

Source: Canadian Medical Association

Director of Strategic Partnerships at Doctors Nova Scotia, Kevin Chapman says, the rate of doctors in the province is “disproportionate” to the number of doctors actually seeing patients. He insists that Nova Scotia “absolutely” has a doctor shortage.

“Some folks would say we are ‘over doctored’,” says Chapman. “But we know there are a number of Nova Scotians without a family doctor and we still have long wait times for certain services.”

He says, doctors at IWK and QEII have Maritime, or Atlantic responsibilities and shouldn’t be included in the Canadian Medical Associations numbers. Chapman also points to physicians teaching at medical schools as misrepresenting the number of practicing doctors in the province.

Recruiting doctors to rural Nova Scotia

Head of Family Medicine of Western Zone for Nova Scotia Health Authority, Dr. Crystal Todd, says doctors in Nova Scotia tend to stay in urban areas.

“Recruiting has always been a problem for certain areas,” says Dr. Todd. “The more rural the area, the smaller the niche of people who are going to be attracted to that area.”

Chapman agrees with Dr. Todd.

He says Nova Scotia’s aging and disperse population creates its own challenges for recruiting doctors.

“Some doctors in rural areas have two, three, or four thousand patients,” says Chapman. “These are incredibly big practices that takes one and a half, or two people to fill the role after a doctor retires.”

Recruiting vs. retaining

Dr. Todd says recruitment isn’t the only challenge in rural Nova Scotia.

“In many areas of Nova Scotia it’s not recruitment that’s the problem, it’s actually retention,” she says.

Dr. Todd says the Nova Scotia Health Authority knows that what’s been done in the past to recruit doctors hasn’t worked.

“We’re not just plugging holes with bodies, so to speak,” says Todd. “We’re trying to have conversations with graduates and communities to find the right matches, because that will make retention significantly more successful than it has been.”

Chapman says the Clinician Assessment for Practice Program brought doctors, like Dr. Yavari, to parts of the province that had “challenges” recruiting.

Provincial program ends

The program ended in March 2015. According to the college’s website, the decision was “based upon the results of the program’s annual evaluation.”

The College of Physicians & Surgeons of Nova Scotia declined to comment on why the program ended. A spokesperson redirected all questions to the group’s website and the Nova Scotia Health Authority.

The Nova Scotia Health Authority said it couldn’t comment on the program, because it was a program by the College of Physicians & Surgeons of Nova Scotia. A spokesperson suggested talking to the college.

The website mentions “new pan‐Canadian standards”, but the provincial program has not been replaced yet.

Unemployment Rate drops 28 per cent in Truro

Share

Unemployment is at a five year low in Truro, NS.

The town’s Chief Administrative Officer, Mike Dolter says the area has seen a lot of change over the years. He says it came in stages.

“Rather than any one single major change there has been a lot of incremental changes as business are doing well and continue to expand,” says Dolter.

Statistic Canada’s Labour force survey estimates that unemployment has fallen by 28 per cent over five years. The numbers are calculated based on 2011 Census boundaries.

The survey estimates that unemployment has dropped in New Glasgow (15 per cent) and Cape Breton (three per cent) over the five-year period between 2011 and 2015.

2011 National Household Survey

Truro’s unemployment rate is now below the provincial rate.

According to the 2011 National Household Survey, that wasn’t always the case. The national survey place Truro’s unemployment rate at almost 13 per cent, while Statistics Canada recorded the provincial rate at 9.6 per cent.

Nova Scotia’s Unemployment Rate

Source: 2011 National Household Survey

Growth

“We’ve seen an expansion of our industrial park, and we’ve seen a number of business locate there,” says Dolter.

He says there’s also been a number of new businesses move within the town area itself, particularly in Robie St., an area of town that has “developed significantly.”

“Some of this is in the retail sector, but we’ve also seen some higher level technical  positions open up as well.”

“Our major employers have been hiring lately as well, within the last couple of years. So, again, they’ve been expanding,” says Dolter.

He points to Scotsburn as an example, and says the operation is doing “well.”

Dolter says the company brought jobs to Truro, after it moved its headquarters to the area in 2014.

Growth isn’t common in rural and small town Nova Scotia, even though over 40 per cent of the province’s population lives there.

Rural Report

According to the 2011 National Household Survey, 43 per cent of Nova Scotia’s population lives in a rural area.

The 2015 State of Rural Canada Report mapped the population change in the province over the four year period. The map shows that Halifax and Hants are the only two counties in Nova Scotia that had a population growth.

Halifax and Hants were the only two counties in Nova Scotia that had a population growth between 2010 and 2014.

The report found that the further away an area was from the ‘capital region,’ the ‘greater the population loss’ in the province between 2010 and 2014.

Forty-three per cent of Nova Scotia's population lives in a rural community, according to the 2011 National Household Survey.

“Ongoing Effort” in Truro

Dolter says the challenge is real, but location has helped Truro.

“Being close to Halifax, we’ve seen that some of our businesses are doing business in Halifax, but staying in Truro to conduct that, which has certainly been an advantage,” says Dolter.

He says planning is “an ongoing effort” to make sure the area’s “ready for business and that we’ve set the right conditions for business to come into the town and employ people.”

“We have a continued plan to work with the county and chamber of commerce and looking at ways to improve,” he says.

Dolter says part of the plan has been hiring economic development staff to “attract” and “welcome business” to the region.

“Being prepared, we’ve tried to ensure that the land is ready for business and they are ready to move in,” he says.

“They felt like they had let down the environment,” says Chief Paul

Share

Pictou Landing First Nation held a community meeting on February 16, 2016 to prepare an impact statement.

During the meeting the community discussed the effects of Northern Pulp’s 2014 pipeline spill on the area.

On June 10, 2014, Northern Pulp’s pipeline ruptured, releasing 47 million litres of untreated effluent into the surrounding area, including the East River and Pictou Harbour.

Effluent is classified by the government, under the Pulp and Paper Effluent Regulations, as mill waste water. It can include all water by-products from processing.

Northern Pulp’s pipeline carried 90 million litres of untreated effluent from the company’s mill at Abercrombie Point to a treatment facility at Boat Harbour, in Pictou Landing.

 Northern Pulp’s pipeline

Source: Google Maps

Pipeline spill

Timeline: Northern Pulp’s pipeline spill

Source: Timeline JS

Pictou Landing First Nation, Chief Andrea Paul, says, “this [pipeline spill] was not a victimless offence.”

Pictou Landing First Nation

In the impact statement to the court, Chief Paul said the spill triggered “anger and fear” based on decades of “environmental degradation of our territory.”

During the community meeting, Chief Paul says people felt “helpless,” like they had “let the environment down.

She says it began with the construction of the pipeline in 1967.

“The pipeline was routed across lands over which our First Nation has asserted a compelling claim for Aboriginal title,” says Chief Paul. “This land was never the subject of a Crown grant but somehow became the subject of private deeds exchanged between settlers in the area.”

In response to the spill the Pictou Landing First Nation organized a blockade, which led to a two week closure of the mill.

Chief Paul says, the brief closure brought the community a sense of “relief.”

Investigation

An investigation into the leak found that the land-based portion of the 3.6 kilometre-length pipeline had not been internally inspected since 2008, “despite there having been several leaks that had required repair or replacement of sections of the pipeline in previous years.”

According to court documents, there was a 14 inch “oval hole” in the pipeline where the “discharge occurred.” It also states that there were visible  “cracks, leaks and extensive erosion” at the “rupture site.”

Representatives from Environment and Climate Change Canada, Fisheries and Oceans Canada, Natural Resources Canada, and the Nova Scotia Department of Natural Resources were all unavailable to comment on government regulations around pipeline inspection and maintenance.

Clean up

Between June 11 to 21, 2014 the company brought in pumper trucks to clean up the effluent. The effort removed 2.2 million litres of the 47 million litres of the spilled effluent.

 

Cloutier says, “the entire line has now been inspected as a preventative measure to minimize the possibility of such a leak occurring again.”

She says in June 2015, the mill was shut down for “proactive line repairs as part of ongoing preventative measures.”

Ruling

In May, a judge in Nova Scotia fined Northern Pulp $225,000 in damages for the leak. The sentence instructed the fine to be distributed equally to the Mi’Kmaw Conservation Group, Pictou County Rivers Association, Pictou Landing First Nation.

New Industry Standards

Northern Pulp mill has reduced the daily amount of waste water transferred from the mill to a treatment facility by 20 per cent, based on new industry standards.

The company’s communications director, Kathy Cloutier says, “currently the pipeline carries closer to 70 million litres of effluent a day.”

She says the reduction in waste is the result of “water reduction efforts and projects that are part of Northern Pulp’s long term operating plan.”

Better coordination will help maximize grant funds: audit says

Share

Senior officials at Indigenous and Northern Affairs Canada promise to rein-in growing administrative costs to ecoENGERY, a  renewable infrastructure grant program for Aboriginal and northern communities.

A 2015 audit of the federal grant program found that administration costs for the program increased by three per cent from 2011 to 2014. By 2014, administration costs had risen from 18 to 21 per cent of the total program costs. 

 

 

 

ecoENERGY

The ecoENERGY for Aboriginal and Northern Communities Program was created by the federal government in 2007.

The program offers northern and off-grid communities funding for renewable energy projects to reduce greenhouse gas emissions in northern communities and become less reliant on diesel in off-grid communities.

A full list of selected projects from 2007-2016 can be found on the government’s website.

2015 Audit

In the report, the audit committee acknowledges that the program’s high administrative costs are necessary because of the technical nature of the proposals.

The audit breaks down the costs of the program, calculating the average amount spent on proposal assessments.

The annual costs of the program are a portion of the department’s larger community infrastructure budget.

 In 2013-2014, the ecoENERGY program accounted for 11 per cent of total money spent on community infrastructure, according to the Public Accounts of Canada 2013, Volume II report by the Receiver General of Canada.

The audit committee calls the increase in administrative costs to the program an issue of ‘economies of scale,” but suggests operating costs could be reduced by working with other branches in the department to share resources.

The suggestion is one of six recommendations put forward by the committee.

 Action Plan

Last month, Indigenous and Northern Affairs Canada responded to the audit with an action plan.

Assistant Deputy Minister of the Northern Affairs Organization, Stephen Van Dine says he will coordinate with other department branches and use existing resources to maximize the funds used for infrastructure investments in Northern Aboriginal communities.

Van Dine says, the new process is “in-progress for future programming” and will be in place “by December 2016.”

Funding for the ecoENERGY for Aboriginal and Northern Communities Program ended in March 2016.

According to the department’s action plan, a decision about future funding for the program is “pending.”

Budget 2016

A spokesperson for Indigenous and Northern Affairs Canada, Valérie Haché says the 2016 federal budget includes $129.5M, over five years, to improve public infrastructure in northern communities.

She says the money will pick up where programs, like ecoENERGY, left off.

“It will continue the investments made through those programs to carry on to support Indigenous and northern communities adapt to climate change and reduce greenhouse gas emissions,” says Haché.

The federal budget also proposed and additional $10.7M over two years for Indigenous and Northern Affairs Canada.

Haché says the funding is dedicated for, “renewable energy projects in off-grid Indigenous and northern communities that rely on diesel and other fossil fuels to generate heat and power.”

She says the department is working with communities to find new projects that will reduce Indigenous and Northern communities’ dependence on diesel fuel.

Indigo’s eReading revenue drops almost 60 per cent in four years

Share

Indigo Books and Music Inc.’s eReading revenue has fallen by nearly 60 per cent since 2013.

According to the company’s 2016 annual report, its eReading revenue has decreased  to 1.5 per cent of the company’s total revenue.In 2013, the company’s eReading revenue accounted for 4 per cent of its total revenue.

Senior Partner at J.C. Williams Group, John C. Williams, says, the decrease in eReading revenue is a pretty substantial drop.

The Toronto-based retail consultant says, “it’s more than worrisome, it’s a huge problem.”

Indigo acknowledges that eReading market is growing. In its annual report, the company warns that the increased retail competition may have a negative impact on revenue.

Increase in eReading market The dip in Indigo’s eReading revenue comes as more Canadians say they’re consuming books electronically.

In 2015, EKOS Research Associates released a report measuring the reading habits of Canadians. The study was conducted on behalf of the Association of Canadian Publishers, and concluded that almost half of Canadians, 48 per cent, reported spending more time reading eBooks in the past year.   

Source: Public Opinion on the Value of Books in the English Language Book Sector, EKOS Research Associates Inc. 

Close to half, 45 per cent, said they access digital books exclusively on eReaders.

Kobo

Indigo has a retail partnership with Kobo, a Toronto-based eReading service with over 12 million readers in 190 countries.

The company’s eReading revenue is based on revenue from Kobo eReaders, eReader accessories, and Kobo eBooks.

According to the 2016 annual report, Kobo is “now the world’s second most popular eReader.”

A spokesperson for Indigo declined to comment on the state of eReading revenue. She deferred all comment to the company’s recent annual report.

Williams points to competitors, like Amazon, who have cornered the market, as a reason for Indigo’s declining eReading revenue.

Amazon, ‘They play a better game.’ 

He says Amazon has a ‘superior’ model.

“The sheer amount of books covered by Amazon, the pricing and the speed, everything about their website, the overall experience is just better.”

He says, “they play a better game.”

“When somebody’s chewing away at your core product, you have to look at creating a different playing field and play a different game,” he says.“When you’re attacked, you have to diversify.”

Williams says, that’s what Indigo is doing by diversifying its offerings. He says you can see it. Some Indigo stores have shifted to focus more on lifestyle, gift, and department store model.

“They are diversifying into broader assortments, including decor and toys,” says Williams.

Indigo 2015-2016 Stock Market Chart 

Indigo 2015-2016 Stock Market Chart by kathleennapier on TradingView.com

Source: TradingView

Diverse offerings

While eReading revenues have dropped by close to 60 per cent, general merchandise revenue has grown.

It’s increased by more than 10 per cent of the company’s total revenue over the past four years. Between 2013 and 2016, general merchandise revenue grew from 23 to 34 per cent of total revenue.

Since 2013, there has been a slow decline in print revenue. It’s decreased from 70 to 62 per cent of total revenue in the last four years.

Williams emphasizes that the increased competition from Amazon isn’t exclusive to Indigo, and eReading.

“This is going on in all commodities that Amazon is in. They’re just an amazing, amazing company,” he says. “They might just rule the world.”

Waterloo Regional Police Service says, growing identity theft rate ‘isn’t surprising’

Share

The rate of identity theft in Kitchener-Cambridge-Waterloo, Ont. grew to three times the national average in 2014.

According to data from Statistics Canada, there has been a steady rise of cases in the region since 2010. Over the five-year period, the rate per 100,00 population increased from 0.58 to 15.98.

While the Ontario region has been ahead of the national rate since 2011, the gap grew significantly in 2014.

Kitchener-Cambridge-Waterloo had the second highest rate in Canada in 2014, falling behind Québec City, Que. (17.65) and just ahead of Edmonton, Alta. (14.15).

Acting staff sergeant Robert Cowan, is with the fraud branch of the Waterloo Regional Police Service (WRPS). He says the climbing rate isn’t shocking.

“I wasn’t surprised that we were that much higher on Stats Canada,” says Cowan.

He says there’s been a noticeable increase in identity theft in the area since 2009. So much so, that the WRPS created a unique set of classification codes within the fraud branch to help track the growing cases.

Cowan says before the new codes were introduced, identity theft was lumped into catch-all categories.

“We started to see a pattern of fraudulent behaviour and rather than doing this catch-all in a false pretense code or an uttering code, we wanted to get a specific look at what’s going on,” says Cowan.

The big switch has been shifting from reactive to proactive investigations.

“Locally we have targets we’ve dealt with and we have people charged,” says Cowan. “On the drug level, we’ve created an organized drug team within our fraud unit.”

He says, a growing problem in the region has been drug houses accepting pieces of stolen I.D. rather than money for drugs.

Insulin needles left on the side of the road.
Insulin needles left on the side of the road.

“When you think about it, you get money, you spend it, you’re done,” says Cowan. “If you give me two or three pieces of I.D., it’s the gift that keeps on giving.”

The scheme crippled the unit’s resources, so they joined forces with the street unit to tackle the problem.

“For the longest time we were reactive. A crime would happen and we would investigate it and go backwards. So we tried to flip it to proactive,” says Cowan. “We wanted to look at trends and get in front of it before it happened.”

He says one pattern that has continued to grow, is the presence of organized crime online.

Cowan says, with identity theft, over the past six-years, organized crime has gotten involved and used the Internet as a vehicle for fraud.

“They can make a lot of money in a short period of time and be anonymous,” says Cowan. “They can pick whatever country they want as long as they have a decent wifi connection, and compromise people’s identities through a variety of different schemes.”

Cowan and the WRPS aren’t the only ones concerned about organized crime.

The RCMP states on its website that, “using identity theft to facilitate organized criminal and terrorist activities also appears to be a growing trend.”

A 2014 report by the RCMP, Cybercrime: An Overview of Incidents and Issues in Canada, included the 2013 cybercrime statistics from the Canadian Anti-Fraud Centre (CAFC).

The report concludes with three key observations about cybercrime trends and threats to Canadians.

Cowan warns that we’ve become too complacent in the digital age, and says, that needs to change.

“People need to exercise more common sense when dealing with the Internet,” he says.

The RCMP provide detailed information about identity theft to Canadians on its website. It encourages  those concerned, to visit the CAFC’s website, which offers advice on how to protect yourself from identity theft.