Category Archives: Business Assignment

Whole Foods’ high profits mean pre-mature hype for Canadian expansion

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Whole Foods' newest Canadian location at Ottawa's Landsdowne Park. PHOTO: Evelyn Harford
Whole Foods newest Canadian location at Ottawa’s Landsdowne Park. PHOTO: Evelyn Harford

By Evelyn Harford

Jan. 30, 2015

Specialized American organic grocery giant, Whole Foods Market is staging a Canadian invasion.

Riding on the wake of increased growth in 2014, Whole Foods announced their plan to open 40 new Canadian stores.

Sales are up nine per cent from last year, reaching over $1.4 billion.

Whole Foods’ stocks shot up nearly eight points on NASDAQ after the expansion announcement in November 2014.

Marion Chan,  a Toronto-based business strategy consultant specializes in the Canadian grocery market. Chan warns that this expansion should not be taken without caution, nor should investments be made in haste.

Marion Chan Trendspotter business strategy consultant. (PHOTO: LinkedIn Profile)
Marion Chan Trendspotter Business strategy consultant. // PHOTO: LinkedIn Profile
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Whole Foods Stock Chart six-month glance. // PHOTO: NASDAQ Screen Capture

Whole Foods has experienced massive success in Canada since its flagship store opened in 2002. The Landsdowne Park location in Ottawa is the most recent Canadian store, bringing the total up to ten.

“We love Canada,” said Allison Phelps a Whole Foods Public Relations Specialist.

“You guys are more concerned with what goes into your foods and are more aware of environmental practice and tend to really value products that take those things into consideration when creating them.”

Whole Foods has been successful in its initial growth into Canada, but Chan warns that the company should not bit off more than they can chew.

“I don’t know if such an aggressive expansion is going to be that fruitful for them,” said Chan. She explained that competition for the Canadian grocery dollar is intense.

“They’re going up against the conventional grocery stores in Canada which are the Metro’s, the Loblaws’ and the Sobeys’,” said Chan. “The promise for 30 stores may be too bullish.”

Whole Foods Ready Made Products // PHOTO: Evelyn Harford
Whole Foods’ ready made products PHOTO: Evelyn Harford

Against the current competition, Whole Foods does have an important quality going for it– exclusivity. Chan said that Whole Foods would bring new products the Canadian grocery consumer is yearning for, but with exclusivity, comes an increased cost at the check-out.

Chan worries that, “Whole Foods has priced itself out of the mainstream.”

Inside the Whole Foods Landsdowne location. PHOTO: Evelyn Harford
Inside the Whole Foods Landsdowne location. // PHOTO: Evelyn Harford

Whole Foods will not be immune to distribution hick-ups upon expansion in Canada. The company admits that distribution will remain a difficult since, to date, there are no distribution centres in Canada.

“We do rely heavily on our local producers to fill the shelves,” said Phelps.

Distribution mismanagement was one factor that led to Target’s demise in Canada–so Whole Foods knows this hurdle is not to be taken lightly. 

Store locations will be carefully considered right along distribution concerns. Phelps said that location will be everything. Whole Foods uses the goldilocks approach to picking location.

“We are very meticulous and methodical with our expansion. We want to make sure that everything is just right,” said Phelps.

Emphasis on location is especially important for Whole Foods. Chan doesn’t think the store will be a destination for people just yet.The store is not as mainstream and well known outside of Ontario and British Columbia–the only two provinces with open locations.

This is echoed by Irene Thornton, a self-proclaimed loyal Whole Foods customer. Thornton says she is happy to have a location so close to her at Landsdowne in Ottawa.

Thornton admits though, “To go out of my way? I don’t.”

So, while Thornton is lucky to have a location close to her, many Canadians will be waiting a while for Whole Foods to come to them. As of yet, the only store confirmed to open in 2015 is the Leaside location in downtown Toronto. 

 

Second Cup trademark down $29 million after Q3

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Second Cup invests in rebranding its company. But in a sea of big fish like Starbucks, Tim Hortons and McDonalds can it survive?
Second Cup has invested millions to revamp the company’s cafés and brand. But in a sea of big fish like Starbucks, Tim Hortons and McDonalds, can it survive? (Photo ©Laurene Jardin)

By: Laurene R. Jardin

January 30, 2016

Second Cup Ltd. is looking for a second coming.

In only one year the Canadian coffee company, lost more than $29 million in intangible assets.

According to its third quarter report, the company’s intangibles—i.e. value of goodwill, patents and trademarks—dropped 47 per cent from September 2013 to September 2014.

“An intangible asset is something you can’t touch,” explained Hilary Becker, an accounting professor at Carleton University and a member of the Certified  General Accountants of Canada’s board of directors.

A publicly traded company calculates its tangible and intangible assets to estimate  the company’s actual worth. Its worth is then measured not only in terms of cash, but also in brand value.

 

Second Cup’s loss can be attributed to a rebranding effort proposed by new CEO, Alix Box.

In a news release Box said that the company was in need of a makeover.

“This is a year of change for Second Cup. I am confident that we are taking the necessary steps to rebuild the company. I am optimistic that we will see significant performance improvements beginning next year,” said Box.

Competition.

“We are confident that we will win the hearts of Canadians,” said Box.

But in a competitive market like coffee no one can know for sure.

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Dr. Hilary Becker is an associate professor at Carleton University’s School of Business, SPROTT. (Photo © SPROTT)

Becker believes one of the reasons Second Cup lowered its trademark value was because of competition from bigger companies with bigger capabilities.

“Second Cup once had a trademark that was worth something to them, but because of the competition from Starbucks, Tim Hortons and McDonalds—who just got into the coffee business—the value of Second Cup has gone down.”

“What it was worth, what they paid for, has gone down,” reiterated Becker.

While this does not impact the company in terms of cash, it is a worrisome figure for shareholders, who look to invest in a strong and likeable company.

Box announced a three-year strategic plan to renovate the company’s cafés and overall reputation.

“Is there room for more coffee shops? Absolutely. It’s all about location. Location, location, location,” said Michael Mulvey, a marketing professor at the University of Ottawa.

“If you can get the real estate in a prime place, where you know you can get visitors; well, that’s half the battle. Because people need coffee and to a certain extent they don’t care where it’s coming from,” said Mulvey.

Second Cup has almost 350 coffee shops.

Starbucks has over 1100 locations. Tim Hortons has more than 3500 and McDonalds over 1400—although not all carry McCafés.

Both Becker and Mulvey agree that to survive Second Cup has to find some sort of differentiator.

“When you look at Starbucks it’s a bit of an up-market. At Tim Hortons everybody feels at home. It’s very patriotic. You’re able to go there whether you’re an accountant or a garbage man”.

“Being Canadian isn’t enough for Second Cup,” said Becker, inferring that Tim Hortons has already taken over that niche market.

“Brands do get tired. Consumers get bored. And sometimes it’s really appropriate to revisit them and re-inject them with some ‘cool’, ” laughed Mulvey.

Bigger woes.

A devalued trademark is not good news. But, Becker says this is not the greatest worry for the Canadian coffee shop.

“What I would be most concerned about is that in store sales are decreasing. Which is probably what led them to close those underperforming stores,” he said.

Becker also hinted that the company’s move to cut dividends was “Not a good sign”.

 

 

MasterCard Inc. Takes on $1.5 Billion Debt as a Buffer for Legal Fees

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By Nicole Rutherford

                         Photo Source: Creative Commons

 

One of Canada’s biggest credit card companies has used an interesting strategy to raise its stock values, boosting its revenue to help pay off monstrous legal fees that continue to grow.

As of September 2014 MasterCard Incorporated took on a $1.5 billion debt in order to buy back their own stocks from the public share pool in hopes of increasing their income, all to assist in paying off some very large legal fees from multiple class-action lawsuits based in the United States.

MasterCard is a publicly traded company, so a large portion of its shares are sold to the average Joe or Jane and traded on the international stock market. However, by repurchasing some of these publicly available stocks, there is suddenly more competition for what is available.

“Because of this purchase there’s now less common stock on the market,” Said Spencer Briggs, an experienced associate auditor with PW&C LLP in Vancouver, British Columbia. “Now their earnings per share went up and consequently their stock price went up.”

However, while this is a strategic move for quick cash, most companies try to avoid such weighty debts.

“In this case it’s cheaper to have a debt than to have outstanding equity,” Briggs said.

In other words, it’s better to have a loan than to have potential money—in this case shares—dangling in front of you. However, for MasterCard Inc. there was more than just potential profit to their story: in this case a huge series of legal settlements from class action lawsuits raging on since 2006.

While legal battles are nothing new for a company, especially one as recognizable as MasterCard Inc., this series of tremendous lawsuits left them paying out over $1 billion dollars in settlement claims—and the court procedures are still ongoing. This has made the company set aside nearly $800 million in estimation of what they will still have to pay.

As a result MasterCard Inc. took on the debt from an internal “Credit Facility”, which according to financial statements, is made up of “customers or affiliates of customers of MasterCard Incorporated.” This Credit Facility offers a low interest rate on the long-term loan to the mega company, and even offered them $6 million dollars of interest-free cash.

While no company representative could be reached for comment, in a financial statement MasterCard Inc. described that they would use any “borrowings under the Credit Facility… for general corporate purposes, including providing liquidity in the event of one or more settlement failures by the company’s customers”

In other words, they are intending to buy back their goods, sell it high, make some money and get themselves out of the settlement hole they are currently standing in.

This led the company to use most of the loan to increase its stock ownership by 22 per cent.

 

 

Will this help them out in the long run? It’s not always easy to determine in the world of stocks, but as Associate Professor of Sustainable Management at Carleton University, Dr. Sujit Sur said via email, “Given the low interest rates and the tax benefits on the interest payment, taking on debt to reduce equity (total shares outstanding) [it] is a smart move.”

Briggs also agreed, “All they’re trying to do is manage their cost of capital.” In other words, balance out their debts and earnings. “There is never a simple answer in accounting; everything works in conjunction.”

For the otherwise healthy company this means the loan is acting as a slow-working buffer, simultaneously paying off their legal costs while regaining cash with the regained stocks.

 

 

 

 

Sears Canada struggling, despite efforts to turn a profit

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(Source: The Globe and Mail)

By Shannon Moore

Despite efforts to improve its business, Sears Canada continues to struggle financially.

In its most recent quarterly report, diminishing sales, lost revenue and reduced profit revealed a continuous struggle for the company. Year after year, quarter-by-quarter, Sears Canada is losing money.

The company’s year-to-date earnings were down $357 million (or 12.7%) from 2013. Its third quarter revenue was just as disappointing, having dropped $147 million (or 15%) from this time last year.

At first glance, this drop in revenue can be attributed to the large number of store closures that occurred this year. Sears Canada is said to have lost $38 million in revenue from this move alone; but the report reveals that earnings dropped 9.5% in its existing stores. This is primarily due to disappointing sales in all of its major departments including apparel, appliances, electronics and more. The company’s net income also experienced a significant hit. Last year, Sears Canada made a profit of $72.8 million. This year, the company lost $215.2 million. To put this into perspective, its profit is down 395.6%.

Emily Gray (Source: Carleton University)
Emily Gray (Source: Carleton University)

Carleton University business professor Emily Gray says that this can be attributed to fewer sales, and in some cases, lower sale prices.

In addition to this, the company’s gross margin dropped from 37.2% in 2013 to 34.3% this quarter. This means that Sears Canada is earning almost four cents less on every dollar sold.

Not surprisingly, Sears Canada’s shares are also down, with the average transactions jumping from 69,051 in 2013 to only 26,728 this year.

Each of these numbers points to a continuous struggle for the company. Despite closing stores and losing employees, Sears Canada’s finances are dropping at an alarming rate. Previous financial reports confirm that this decline has been occurring for several years.

Ronald D. Boire (Source: Huffington Post)

Ronald D. Boire was recently appointed president and CEO of the company. In a media release this week, Chairman of the Board William C. Crowley said, “The Board of Directors believes Ron has the capabilities, experience, and leadership that Sears Canada needs at this time. He is assembling a team, developing an approach, and instilling a culture that is necessary to improve business.”

Boire is Sears Canada’s third president in four years.

In response, Boire noted that he is prepared to address the company’s financial “challenges” and lead it to “future success.” He said, “I am aware of the challenges facing the evolving Canadian retail marketplace, and Sears Canada in particular.”

“I am confident that our associates are engaged and focused on the drivers of our future success.”

Regarding the third quarter statement, Boire said, “These results are disappointing, and the management team is focused on making Sears Canada successful.”

“The Company has done well at managing expenses year to date and maintaining a strong balance sheet,” he said. “We are now working at growing our top line to have our sales match the high level of loyalty and support that Canadians have for the Sears brand.”

In the wake of these challenges, it comes as a surprise to many that the company is offering discounts and job opportunities to axed Target employees. Sears Canada’s own lease terminations are still fresh, and have cost the jobs of several of its employees.

Target has been a major competitor of the company since its arrival in 2013.

With sales on the decline and more and more stores shutting their doors, the future of Sears Canada remains uncertain. To date, its efforts to turn a profit have been unfulfilling.

But the company is hopeful.

As Boire stated, “We are all working together to deliver the level of value and service that have made us successful for six decades while operating within an increasingly competitive retail marketplace.”

Sony posts $1.2 billion loss : woes in PC and smartphone sectors affect Canadian stores

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Sony Corp. posted a loss of $1.2 billion in its second-quarter financials, a decrease of almost 1900 per cent compared to September of last year – and Canadian retail stores are paying the price.

David Cray, an associate professor at Carleton’s Sprott School of Business, said Sony’s inability to compete in the PC and smartphone markets against heavyweights such as Apple and Samsung have diminished profits.

Associate Professor at Carleton's Sprott's School of Business (photo courtesy of the Sprott website)
      David Cray, associate professor at Carleton’s Sprott      Business School (photo courtesy of the Sprott website)

It’s been bad news for shareholders – Sony won’t pay interim or year-end dividends to its shareholders for the 2014 fiscal year. Its stock, already on the negative side of the equation, plummeted over 500 per cent in one year.

The Japanese company has faced heavy competition in their mobile communications sector, losing almost $2 billion between September of 2013 and the same month in 2014. In their second quarter financials, Sony characterized the smartphone market as having “severe price competition… rapid development in technology and subjective and changing consumer preferences”, making it difficult to stay viable in the market. Cray said that while companies like Apple and Samsung have edged Sony out of the market, Asian companies have also taken profits domestically.

 

Competition in the PC sector is also a problem for Sony. Many customers prefer to enjoy music and play videos on their computers or tablets, said Cray. In previous years Sony had been labouring to make profits with its VAIO computer business, again wrestling with extreme competition from the likes of Apple. In July of 2014, Sony sold its computer business to a Japanese company due to poor sales. While selling VAIO relieved Sony of expenses, it will leave the company crippled in the PC sector.

Sony Corp. has taken other steps to bring its balance book back into the black. In the six months after its last yearly report in March of 2014 it laid off 12 per cent of its total work force – 1,782 employees.

Sony’s recent decision to close all 14 of its Canadian stores, leaving 90 people unemployed, was another move to shed costs.  A statement in its second quarterly financial statement said that Sony would withdraw from any countries where there was “poor prospect for profitability” in its mobile communications segment. Its performance in Canadian markets hasn’t been a high point. Canadian revenues are lumped in with the Middle East, Africa, Brazil and Mexico. The revenue of these five regions has yielded the equivalent of over $10 billion in revenue – a mere ten per cent of Sony’s total sales and operating revenue from 2013.

Sprott’s David Cray suggested that another reason that Sony is jettisoning its retail stores in Canada is the “increasing reliance” of Canadians on online purchases. According to a Canadian Ipsos Reid Report poll in July of 2014, eight out of ten Canadians have made a purchase online in the last year. This trend has been diminishing returns for Sony’s retail stores, as well as helping force stores like Target out of the country.

While one can speculate about the Canadian closures, the specific reasoning behind the decision is shrouded in mystery. In an email, a representative of Sony Canada said he couldn’t talk about the Canadian store closures or Sony’s financial struggles.

Sony expects to incur $897 million in nebulous “restructuring costs” at the end of the fiscal year in March, which hints at more changes in the near future.

However, Sony hasn’t been forthcoming about its financial woes or its plans to spring back in the upcoming fiscal year – calls to the corporation weren’t returned and email responses wouldn’t comment on the future.

Low interest rate affects pension payments of Canadian businesses

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The company that brings you the Yellow Pages added $52 million to the amount it owes past employees in the form of benefits such as pensions and medical care. This is 36 percent higher than the sum the company owed this time last year.

The $52 million increase is added to the current value of payments that Yellow Media Inc. will need to pay in the future. The only reason the amount shows up on the balance sheet now is because at some point, Yellow Media Inc. will have to pay this amount.

Photo courtesy of Yellow Media Inc.
Photo courtesy of Yellow Media Inc.

Doing the math.

The benefit payments are projected payments.

There are two reasons why this amount increased so much in just one year: a change in mortality rate assumptions and a change in the discount rate.

If past employees are expected to live longer, the mortality assumptions will change. This means that potentially people are expected to live longer, causing Yellow Media Inc. to pay benefits for a longer amount of time than they previously expected.

The mortality rate is something that a company expects to change every year.

The discount rate has a greater impact on the projected pension payments than the mortality rate. The discount rate is used to discount the estimated payments a company must make in the future to today’s current value.

The discount rate dropped throughout the 2014 year, creating a crippling effect on the post-benefit payments of Yellow Media Inc.

It is the decline in the discount rate which has increased the future amounts owed by Yellow Media Inc. to the tune of $52 million in one year.

A graph depicting the declining discount rate.

This graph exemplifies how the declining discount rate increases the amount of future payments owed. The graph is based on the following financial statements: September 2014, June 2014, March 2014, and December 2013. This graph was created by the author for the purpose of this article.

This $52 million increase to the company’s benefit payments has nothing to do with the performance of the company in terms of investments.

The consequences.

In response to questions about the increase in pension payments via email, Fiona Story, the Director of Public Relations and Corporate Communications at Yellow Media Inc. said, “It has no impact on our ability to continue making investments in our business operations.”

When asked about the affects of declining discount rates, Professor Lynnette Purda, an Associate Professor of Finance at Queen’s University School of Business said, “Absolutely there can be financial consequences.”

Lynette Purda.
Lynette Purda.

This decrease in the discount rate creates a much larger liability in terms of the present value of what a company will owe and Yellow Media Inc. isn’t alone.

A national trend.

“If you were to look at the financial statements of any public company, you would see declining discount rates broadly,” said Stephen Bonnar, an actuary who works with the Canadian Institute of Actuaries.

Markets have declined and Canadian companies are currently operating in a low interest-rate environment.

Bonnar explains that discount rates have been declining for some time. “There would have been a slight uptake in 2013, and a continuing drop in 2014,” said Bonnar.

Yellow Media Inc. is one of many who exhibits this trend.

“This is a problem for a lot of organizations and entities,” says Purda. Different companies will handle it in different ways she said.

Companies are still on the hook for obligations like pension payments. They must make these payments to past employees even if they continue to increase like those of Yellow Media Inc.

If the discount rate continues to decrease, many companies may not be able to meet future payments.

There are some solutions. Companies can contribute more to their pension plans or they can change their benefits.

“All of that is very difficult to do,” said Purda.

Analyst leery of Walt Disney Company’s success, despite Studio Entertainment earnings more than doubling in 2014 due to the release of Frozen

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By: Hayley Chazan

Business earnings increased more than two-fold in The Walt Disney Company’s Studio Entertainment division, according to the 2014 annual report, but at least one analyst cautions that this growth may not be sustainable.

In his annual letter to shareholders, Disney CEO Robert Iger boasted, “…Disney Animation’s Frozen achieved almost $1.3B in global box office, making it the highest grossing animated feature ever released.”

According to Jacob Campbell, an analyst for Transport Canada’s Deputy Minister, the 2014 growth in Studio Entertainment earnings (referred to as operating income in the annual report) was due in large part to the success of Disney’s Frozen.

Jacob Campbell                                                Photo of Jacob Campbell used with permission

Operating income is a company’s earnings from its primary business before interest and taxes are taken into account. In this case, the primary business is Studio Entertainment. To calculate operating income, both revenue and expenses are taken into consideration. Operating income can grow if either revenue increases or expenses decrease.

“Operating income is a much better measure than net income in determining a company’s performance, because it excludes other items that have little relevance to the actual performance of a company, such as asset sales, debt and financing arrangements,” according to Campbell.

In Disney’s annual reports, Studio Entertainment revenue is divided into three sub-sections sections: theatrical distribution, home entertainment and television and Subscription Video on Demand (SVOD) distribution and other.

Looking back a year to 2013, Studio Entertainment revenue increased only slightly due to poor unit sales of Disney movies Brave, Wreck-It Ralph and Iron Man 3.

In 2014, however, everything changed. High DVD and Blue Ray sales of Frozen led to a massive increase in home entertainment revenue. Sales from this one movie alone were strong enough to increase growth in home entertainment by over 20%. According to the notes to the financial statements, all three revenue sub-categories were influenced in whole, or in part by the release of Frozen. This goes to show that just one film’s impact on revenue and operating income can be extremely high.

While many of Disney’s business segments experienced operating income growth in 2014, the Studio Entertainment division displayed the largest increase. Its operating income grew from $661M in 2013 to $1.549B in 2014, an increase of more than 100%.

Generally, as a company’s overall operating income rises, so too do share prices. This was exactly what occurred in Disney’s case. Over the company’s September 2013 to September 2014 fiscal year, stock prices increased from $64.49 to $89.03, an increase of 38%.

Walt Disney Company’s stock prices in 2014 fiscal year by hchazan on TradingView.com

While an increase in share price is good news for investors, Campbell fears that Disney’s 2014 strong performance might create unreal expectations for 2015. Campbell says, “Share price has risen under the expectation that the future performance of the company will continue to rise at that same rate. This means that if the company fails to maintain continuous growth, the share price will come down to reflect a more reasonable and long-term growth rate.”

Frozen is fifth on the list of highest earning films of all time. The only other Disney blockbuster that earned more theatrical revenue than Frozen was Marvel’s The Avengers, released in 2012. With the exception of The Avengers, Frozen’s success is unprecedented. Campbell therefore finds it unlikely that Disney will be able to produce a continually growing number of successful box office hits like Frozen.

While Disney’s 2015 first quarter results have yet to be released, the company clearly has its work cut out for it if it intends to exceed this year’s levels. However, with the imminent release of Tomorrowland and Cinderella alongside a bit of Disney magic, perhaps dreams can come true.