The Halifax Regional Municipality receives around 450,000 calls on average per year.

Calls and complaints about public transit, snow removal, and illegally parked cars were among the most popular.

However, there is one category of phone call that some people find contentious.

There were 2442 calls made to the city about unsightly properties. Some people whose homes have been the subject of these calls view the complaint-driven process as a system based on “snitching” and “tattle tales.”

But what exactly constitutes as unsightly property? What does the complaint process look like?

This quick video will explain it all to you.