Since Uber’s arrival in Ottawa in October 2014, the city has seen backlash from Ottawa taxi companies and a series of protests from cab drivers. With taxi companies making it clear they are against the ride-sharing service, the numbers tell another story of what customers think about the services taxis are providing.

Coventry Connections, an Ottawa cab operator, declined to comment on the increase in taxi complaints in 2015.  Ottawa’s taxi union, Unifor 1688, was reached out to, but did not respond.